How do I make a visit reservation for the immigration office (출입국·외국인관서)?

You must make a visit reservation online at HiKorea (hikorea.go.kr). If you go to the immigration office (출입국·외국인관서) without a reservation, your application will not be accepted. But you can visit without a reservation to report a change of residence (체류지 변경 신고) or a passport change (여권 변경 신고).

Reservation steps

1. Go to HiKorea (hikorea.go.kr) and click "Apply for a visit reservation." You can apply 24 hours a day, every day of the year.
2. If you are a member, log in. If not, verify your identity as a non-member. You can verify with one of these: your Alien Registration Card (registration number and issue date), your passport number, or your visa number.
3. Choose the office, date, and time of your visit, and apply.
4. When the reservation is done, print your reservation receipt from the [Visit Reservation - Visit Reservation Status] screen.
5. Bring the receipt to the office in charge at your reserved time and hand it in.

⚠️ Things to watch out for

• You can choose a reservation date starting from the day after you apply. Same-day reservations are not possible.
• For an extension of stay, you can book from 4 months before your expiry date.
• Book a date on or before your stay expiry date, or within the legal reporting period. If you visit after the period ends, you may have to pay a fine or penalty. If there are no open dates within the period, visit the office in charge in person before the period ends.
• A reservation must be made only with the real-name information of the applicant. Even if an agent or an administrative agency applies for you, book with the personal details of the applicant (the foreigner). If there are several people, book separately for each person.
• If you take up reservation slots with another person's information, you can face criminal punishment.
• You can cancel a reservation only until 1 day before your visit date. You cannot cancel on the day.
• If you paid overdue health insurance premiums within the last 5 days, be sure to bring the receipt.
• A visit reservation only sets your visit date. It is not an application.

💡 Good to know

Some applications can also be made online through HiKorea as e-civil applications (전자민원). These include extension of stay, change of status of stay, re-entry permit (multiple), and workplace change for E-9. A permit you get online has the same effect as one you get by visiting. If it is hard to get a reservation, first check whether you can apply online.

If you cannot get a reservation or have questions, contact the Foreigner Support Center (외국인종합안내센터, 1345).